Noah J Nelson on Wednesday, Sep. 25th
Mayday, the new instant-online video tech support for the Kindle FireHDX from Amazon sounds incredible:
Simply tap the "Mayday" button to be connected for free to an Amazon expert who can co-pilot you through any feature by drawing on your screen, walking you through how to do something yourself, or doing it for you—whatever works best. Mayday is available 24×7, 365 days a year, and it's free. Throughout the process, you will be able to see your Amazon Tech advisor live on your screen, but they won't see you. 15 seconds or less is the Mayday response time goal.
It also sounds like the worst job in the world. Think about it: you are tech savvy, you know what it is like to have your family members asking you for help.
Now imagine that was your job. 8-hours a day, five days a… no. I can't even finish the sentence. The horror. The horror.
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